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FAQ

Where you can find your answers.

Ahmed Abosamra

Last Update bir yıl önce

Introduction:
Have questions? We’ve got answers! Whether you’re curious about how Speaking Genie works or need help with your account, our FAQ section is here to assist you.

General Questions:
  • What is a Speaking Genie?
    Speaking Genie is an AI-powered language learning app designed to help users practice speaking fluency through engaging, real-life conversations with an AI. It provides regular feedback and personalized learning to boost your confidence and fluency.


  • How does Speaking Genie work?
    Our app uses advanced AI technology to simulate conversations in your target language. The AI adapts to your level and provides feedback on pronunciation, fluency, and grammar, helping you improve as you practice.


  • Who is Speaking Genie for? 

    Speaking Genie is for anyone looking to improve their speaking skills in a foreign language. Whether you’re a student, traveler, or professional, our app helps you practice without fear of judgment or embarrassment.

Pricing & Billing:
  • Do you offer a free trial?

    Yes! We offer a free credit with full access to all features so you can experience Speaking Genie risk-free.

  • How quickly can I start practicing?

    You can start speaking with our AI coach immediately after signing up - and download our mobile app.

  • Can I use this for my classroom or language center?

    Absolutely! We have special educator plans with classroom management tools and bulk pricing for institutions.

  • What does the Premium plan include?
    We have different plans with flexible pricing model you can check our pricing page on website.


  • Can I cancel my subscription anytime?
    Yes, you can cancel your subscription at any time through your account settings. Your access to premium features will remain active until the end of your billing cycle.


  • Do you offer discounts for businesses or schools?
    Yes! We offer special pricing plans for businesses and educational institutions, including bulk account management and custom analytics tools.

  • What's your average response time for support?

    We typically respond to support inquiries within 1-2 business days, often much faster.

Technical Support:
  • I forgot my password. How can I reset it?
    No worries! You can reset your password by clicking on the "Forgot Password" link on the login page. Follow the instructions, and you’ll receive an email to reset your password.


  • I’m having trouble with the app. What should I do?
    If you’re facing technical issues, try restarting the app or checking your internet connection. If the problem persists, you can reach out to our support team via email at [[email protected]].

  • Can I access Speaking Genie on multiple devices?

    Yes, your Speaking Genie account can be accessed on any compatible device, as long as you’re logged in. Your progress is synced across all devices.

Privacy & Security:
  • How does Speaking Genie protect my data?
    We take your privacy seriously. Speaking Genie follows industry-standard encryption and security protocols to protect your personal information and ensure that your data is safe.


  • Will my conversations with the AI be recorded?

    No, your conversations with the AI are not stored or recorded. All feedback is generated in real-time and not saved beyond your session to ensure your privacy.

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